Chief Supply Chain Officer (CSCO) – Global fashion retailer

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Chief Supply Chain Officer (CSCO) – Global fashion retailer


New York Based

Full Time

Full Time



A leading global fashion retailer company, focusing on footwear and fashion accessories.

Position Description:

As the Chief Supply Chain Officer (CSCO) you will report to the CEO and COO, to oversee operations within the global Supply Chain and Logistics Team including strategic sourcing, purchasing, inventory management, import/export compliance, transportation, and distribution of finished goods.  This position will be responsible for developing plans and procedures to ensure that internal and external customer needs are met.  The CSCO must have a comprehensive understanding of supply chain management and demonstrate an ability to effectively liaise across the entire value chain from suppliers to consumers and retailers. A successful candidate must have a keen awareness of various external influences on a global supply chain and logistics network. This individual will be empowered to develop and optimize our systems, processes, and infrastructure to support our growing business.

This position will rely on extensive experience and judgment to plan and accomplish goals to ensure the success of the organization’s supply chain management from start to finish in our Domestic and International regions.  The CSCO is an integral part of our management team and will regularly present to the Executive Management.

Key Roles and Responsibilities: 

  • Directs the organization’s overall supply chain operations, including strategic sourcing, purchasing, inventory management, import/export compliance, transportation, and distribution of finished goods both domestically and internationally
  • Develops efficient, cost-effective supply chain strategies to continually improve safety, quality, delivery, value, and cost
  • Evaluates business practices, improves process documentation, streamlines opportunities, and eliminates non-value added services
  • Must have experience in International shipment of hazardous, dangerous goods and responsible for compliance
  • Oversee analysis of supply chain effectiveness, supplier risk, and supplier performance
  • Ensures issues regarding new/existing products are resolved in a timely and cost-efficient manner
  • Drive and facilitate Steve Madden’s strategy for cultivating a fully engaged logistics workforce
  • Oversees related departments and ensures that the processes are both efficient and effective
  • Leads the Strategic Sourcing teams plans and objectives (short & long term) based on forecasts of future demand and considering economic and currency trends and conditions that affect global supply chain direction of the business, and the global commodities and products sourced, including:
    • Develops and reviews specifications, statements of work, performance terms and accept/reject criteria
    • Leads and conducts negotiations with potential and/or current major suppliers to obtain maximum value
    • Leads the development and communication of global supply intelligence
    • Owns the Supplier Relationship Management process; develops and cultivates effective relationships with suppliers
    • Develop, maintain, and execute Shared Objectives and Service Level Agreements
    • Champions and advocates for the Global Buying Policy; Ensures compliance
  • Leads the Corporate Planning and SIOP process, including:
    • Organize and lead monthly collaboration meetings to align demand and ensure successful execution of various programs
    • Drive continuous improvement in our forecasting/demand planning process(es)
    • Manage demand solutions and ERP systems optimization
    • Provide guidance on how to analyze and project sales trend by product by channel, and project the transition of product lifecycle to help develop sales, product development and purchasing strategies
    • Quarterly Line Plan review to determine phase outs, manage style transitions and basic launches
    • Use historical data, current trends, input from business partners and the best statistical forecasting methods to create a quality forecast
    • Measure and report on forecasting accuracy
    • Lead a team that is developing and executing the forecasts
  • Provide ad hoc analytical support to various departments and senior management for business decision making
  • Maintain high level of collaboration with sales, production, marketing, and product teams
  • Serve as the functional expert in the definition, configuration and implementation of any/all new ERP, Planning or optimization applications
  • Supports, in a dotted line fashion, both the Retail department and the manufacturing arm of the Information Technology department


  • A Bachelor’s degree in Logistics, Supply Chain Management, Operations, Procurement,  or a related field (MBA degree in Business/ Organizational Leadership is of added advantage)
  • 10+ years of experience with increasingly progressive logistics responsibilities
  • Solid track record of leading a team to achieve goals set out for department’s overall success
  • Excellent customer service skills. Must have the ability to work with varied internal and external customers and respond to variable customer requirements and demands
  • Experience managing 3rd Party Logistics Providers in a global environment
  • Project management skills and proven expertise in change management
  • Proven track record of excellent negotiating and decision-making skills
  • Capacity to work creatively to formulate new methodologies when needed
  • Comfortable with dynamic and fast paced environment
  • Must be proficient in Microsoft Office applications (i.e. Excel, Word, PowerPoint, and Outlook)
  • Ability to travel both domestically with occasional International travel
  • Eligibility to work in the U.S. is required

Functional Background & Experience:

  • Demonstrated experience building teams, forming team cultures, and scaling teams 
  • Experience developing strategies and executing and operationalizing bold vision 
  • Strategic partnership and communications skills; ability to influence and inspire multifaceted partnerships and collaborations
  • Communicate and work collaboratively with management teams across the organization to ensure strategic alignment 
  • Experience in project management, including ability to juggle multiple priorities while staying organized and focused
  • Assess and report on progress in meeting department objectives

Leadership Qualities: 

  • Ability to design sophisticated work-streams in dynamic, cross-functional environments 
  • Proactive self-reliant leadership, adept at working in ambiguity and start-up environments 
  • Flexible and dynamic, able to work as thought partners with other C-suite leaders  to drive growth strategy and business development  
  • Exceptional relationship builders and strategic thinkers

Executing for Results:

  • The ability to set clear and challenging goals while committing the organization to improved performance; tenacious and accountable in driving results
  • Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead people through complex situations
  • A risk-taker who seeks data and input from others to foresee possible threats or unintended circumstances from decisions; someone who takes smart risks
  • A leader who is viewed by others as having a high degree of integrity and forethought in their approach to making decisions; the ability to act in a transparent and consistent manner while always taking into account what is best for the organization

Leading Teams:

  • The ability to attract and recruit top talent, motivate individuals and teams, delegate effectively, instill trust, celebrate diversity within the team, work collaboratively, and manage performance; widely viewed as a strong developer of others
  • The ability to persevere in the face of challenges and exhibit a steadfast resolve and relentless commitment to higher standards, which commands respect from followers
  • A leader who is self-reflective and aware of their own limitations; leads by example and drives the organization’s performance with an attitude of continuous improvement by being open to feedback and self-improvement

Relationships and Influence:

  • Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively
  • An ability to inspire trust and followership in others through compelling influence, passion in their beliefs, and active drive
  • Encourages others to share the spotlight and visibly celebrates and supports the success of the team
  • Exhibits strong verbal and written communication skills, including presentation with clients and other stakeholders. A compelling presenter to groups and at conferences
  • Creates a sense of purpose/meaning for the team that generates followership beyond their own personality and engages others to the greater purpose for the organization as a whole

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Demographic Data is Optional

Our business is founded on a mission to bring diversity, equity, and inclusion across business sectors and company leadership. At Yardstick, we celebrate diversity and welcome folks to be as open and candid to us in this process as they deem comfortable.

Individuals seeking employment at Yardstick Management partners’ organizations are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Any information you provide to us is purely informational to track the demographics of our applicants and talent community. If we ever report on this data, it will be in aggregate.